Kimpton Hotels - - Responsibilities: Check in and check out hotel guests in a confident, professional and friendly manner; Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information; Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests; Monitor room availability throughout the day; Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet