Job Details

MedTech Field Action Remediation Project Coordinator

San Francisco, United States of America | Full time | Home-based | R1530825

Our MedTech Project Coordinator will support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements. These deliverables include supporting customer remediation for recalls (where applicable), preparing the remediation team for new recalls, contacting customers to schedule remediation efforts, and support financial reporting for Dispensing field actions.

The Project Coordinator will have solid project management skills, attention to detail as well as strong process execution and analytical skills. As part of a remote team, the Project Coordinator will be expected to set his/her own work direction and complete tasks with minimal supervision. The Project Coordinator will be responsible for managing customer remediation associated with Field Actions, as well as other small projects, as needed.

This role will be a 6 month contract

Job Responsibilities:

• Plan, coordinate, and execute small project, as assigned
• Manage customer remediation for all applicable field actions
• Monitor and report on field action budget, both expense to date and forecast
• Attain required expertise in all databases that house product data for the platform (SAP, SharePoint)
• Attain a thorough knowledge of all processes for field actions/recalls
• Assist Senior Project Managers with preparing the remediation team for new field actions
• Contact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.

Required Qualifications:

• HS Diploma minimum is required or higher degree is preferred.
• Excellent writing skills and the ability to communicate accurately and concisely in English
• Ability to gain new technical skills quickly
• Strong customer service skills and positive attitude
• Ability to communicate complex technical concepts in layman's terms
• Advanced skills with Microsoft Office products and Salesforce
• Ability to meet tight deadlines and handle changing priorities

Travel Requirement:

This is a remote; work from home position that requires Internet and the ability to be flexible in different time zones. The ideal candidate will be located physically on the East or West Coast working EST or PST.

Preferred Qualifications:

• Bachelor's Degree in Engineering, Technology, or Life Sciences preferred.
• Two or more years of experience in project management, preferred
• Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace), preferred
• Managed/supported projects cross-functionally in an iterative, fast paced environment
• Excellent verbal and written communication skills required
• Strong analytical, problem-solving, and interpersonal skills
• High attention to detail while managing multiple complex deliverables and stakeholder groups required
• Ability to learn quickly, deal with ambiguity, take initiative and achieve results required

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits:

• This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client's requirements may supersede this.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.