Job Details

Beverage Director

Responsible for overall performance of Bar Operations in restaurant locations in a defined region. The Beverage Director is responsible for increasing sales and profits through financial management and leadership practice in the company's Bar Program. This high-level Director's role provides leadership, direction, and support to Bar Manager's and Bar Staff with the overall goal of ensuring the effective operation and success of restaurant locations within their region. The Beverage Director consistently demonstrates, as well as enforces, company policies, practices, and procedures.

Essential Responsibilities

• Develops and implements creative and targeted sales-building strategies for assigned company restaurants to ensure optimal sales and earnings
• Assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets
• Meets or exceeds budgeted sales in the Area.
• Maximizes profits and Area by controlling expenses within established budget guidelines
• Identifies, evaluates and responds appropriately to labor efficiency problems
• Monitors restaurant management and employee schedules
• Assists restaurant leaders in identifying sales growth opportunities in restaurant merchandising and local restaurant marketing ideas
• Executes and follows up on the financial results on a period basis
• Executes and is accountable for all controllable financial results on a period basis according to plan
• Ensure all restaurants meet or exceed Operations and Quality Standards
• Performs visitations at each restaurant on a frequent basis to ensure bar staff understands strengths and developmental opportunities as they relate to quality standards. Provides a summary of visitations to company leaders.
• Completes and maintains an accurate assessment report for each restaurant in the assigned area on an ongoing basis
• Develops and implements action plans to rectify negative assessments
• Ensures professional restaurant and consistent team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards
• Follows and enforces compliance with all brand standards, company policies and procedures
• Responds immediately to all customer issues to ensure guest satisfaction has been achieved
• Checks with bar staff daily to monitor employee and guest satisfaction, interaction, and engagement for their area
• Monitors progress of the Bar Manager's/Team Leaders ability to invoke positive change among their team
• Responsible for providing direction to the Bar Manager with regards to achieving the standard that is established in our values
• Understands and is capable of telling the "story" of the restaurant(s) how it was started, what it means and how it relates to communities in which our restaurants are located
• Identifies opportunities for partnerships with local organizations
• Promotes corporate citizenship and social responsibility
• Responsible for management staffing, training, retention and turnover
• Maintains management staffing in each Area according to budgeted levels
• Forecasts management staffing needs with HR
• Works collaboratively with HR to create and maintain plans for developing internal candidates for promotion
• Conducts interviews to assist Bar Manager with store level staffing
• Collaborates with HR to conduct exit interview process with all management that leave the company
• Conducts training for managers and bar staff on new products and refresher training as necessary
• Trains Manager in changes in company policy, menus, recipes, or procedures
• Helps Managers in identifying potential problems and develops solutions
• Works with Corporate Team to train Managers in use of performance development tools
• Ensures proper training of Manager Trainees and monitors effectiveness of designated training stores within the region
• Develops managerial and leadership abilities of restaurant management staff
• Reinforces our Company's Core Values consistently
• Conducts meetings with restaurant management team on a regular basis
• Ensures Bar Managers have meetings with bar staff on a regular basis
• Conducts performance development reviews on bar staff and collaborates with HR on the staff members individual development plans (IDP).
• Provides coaching and feedback on an on-going basis
• Demonstrates positive workplace practices according to our company values
• Accurately and consistently documents (and requires Bar Manager to document) performance appropriately
• Responsible for following the approved termination process as outlined in the Employee Handbook
• Uses consistent practices in managing performance problems
• Conducts investigations as required for cash, harassment or any unfair employment practices. Requests assistance from HR as needed for advice
• Coaches bar staff for improved performance
• Identifies, evaluates and responds appropriately to labor efficiency problems
• Works with service and culinary management team to define potential issues/problems and assist the restaurant management team in building solutions
• Ensures compliance on procedure outlined in all restaurant reference manuals
• Ensures compliance on company cash control, and safety and security policy
• Monitors Internal Audit Controls within each restaurant on a frequent basis
• Ensures accidents and incidents are reported to HR in a timely manner
• Monitors procedures for resolving Health Department violations promptly
• Helps to monitor employee files and payroll records in accordance with company guidelines
• Monitors compliance with all Equal Employment Opportunity and labor laws (state/federal)
• Ensures compliance with HR/Financial Audits
• Ensures that proper I-9 identification and required information is in compliance during on-boarding
• Completes all required financial reports accurately
• Responds to weekly and period P&L statement and take corrective action as necessary
• Reviews all other company generated reports to ensure that proper control and performance is being maintained
• Researches and processes invoices in a timely manner
• Reports weekly numbers to leadership in a timely manner
• Provides and maintains monthly calendars of events, meetings, and store requirements
• Completes expense reports on a period bases
• Ensures the Bar Staff complete cash audits nightly
• Processes Payroll information in a timely manner by making sure Bar Manager's submit and approve labor hours on time.
• Checks e-mail and Glip on a frequent basis and responds accordingly

Requirements

Position Qualifications

• Four+ years multi-unit supervisory experience in the restaurant, hospitality, or retail industry preferred
• Demonstrated success in Beverage and Cocktail Development
• Understanding of Indian Cuisine and how bar/beverage development relates
• Advanced creativity and innovation in recipe development and flavor profiles
• Knowledge of OSHA and EEOC regulations, bar, restaurant/food safety procedures, federal and state employment laws, on-boarding and employee exit requirements
• Must have basic understanding of computer and Point of Sale (POS) systems with a proficiency in Word, Excel, and the ability to navigate through the Internet and various software platforms used by the company
• Ability to successfully perform all job duties of all bar positions in the restaurant
• Ability to work a minimum of 55 hours a week
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills
• Ability to communicate effectively, both orally and in writing, in the English language.
• Possesses basic math skill (add, subtract, multiply, divide)
• Places a value on diversity, community, and shows respect for others
• Proven ability to problem solve and handle high stress situations
• Ability to interpret financial statements and understand contributing factors
• Must be prepared to multitask in accordance with the demands of the business
• Ability to identify and anticipate opportunities and implement corrective action steps
• Ability to work weekends, holidays, and evenings as needed