Job Details

Director of Enterprise Systems

Location: Bay Area, CA (Hybrid/Onsite as applicable)

Overview:

We are seeking a strategic and hands-on Director of Enterprise Systems to lead the evolution, optimization, and governance of our enterprise applications ecosystem, with a primary focus on NetSuite. This role will play a critical part in driving operational excellence, improving business processes, and maximizing ROI on systems investments following a recent NetSuite implementation.

This leader will manage a small but high-impact team and partner cross-functionally with Finance, Operations, Supply Chain, and IT to enhance system capabilities and support company growth.

Key Responsibilities:

• Own the Enterprise Systems Strategy
• Define and execute the roadmap for enterprise applications, with NetSuite as the core ERP platform
• Align systems strategy with business objectives and scaling needs
• Drive NetSuite Optimization & Process ImprovementLead post-implementation enhancements following a NetSuite go-live (~3 years ago)
• Identify inefficiencies and implement scalable, best-practice processes across Finance, Order Management, and Operations
• Partner with stakeholders to continuously improve workflows, reporting, and system adoption
• Team LeadershipManage and mentor a team of 2 enterprise systems professionals
• Foster a high-performance, collaborative, and solutions-oriented culture
• Cross-Functional PartnershipAct as a key liaison between business teams and technical resources
• Translate business requirements into scalable system solutions
• Support Finance (close, reporting), Supply Chain, and GTM operations
• Systems Governance & IntegrationEstablish governance, change management, and documentation standards
• Oversee integrations between NetSuite and other business systems (e.g., CRM, billing, data tools)
• Ensure data integrity, security, and compliance
• Vendor & Stakeholder ManagementManage external consultants, implementation partners, and vendors
• Prioritize initiatives and manage competing demands across the business