Job Details

Description

Use your client coordination skills to support life-changing programs.

At Guide Dogs for the Blind (GDB), we train guide dogs to create partnerships with individuals who are blind or visually impaired. We are seeking a highly organized and detail-oriented Client Programs Coordinator to provide administrative and operational support across our Guide Dog, Orientation & Mobility, and K9 Buddy programs. Reporting to the Director of Training and Field Services, this role plays an essential part in ensuring smooth program delivery through logistics coordination, client communications, equipment management, and documentation support.

What you'll do:

• Coordinate program logistics including class schedules, room and vehicle reservations, travel arrangements, and shared calendars to support client program operations

• Prepare, distribute, and track client and dog materials, equipment, forms, and program documentation, including adoption paperwork, IDs, contracts, applications, and shipments during training programs

• Respond to equipment requests from the Client Support Center by packaging and mailing supplies and materials to clients

• Manage procurement, vendor coordination, inventory tracking, and expense monitoring for program supplies including office, training, kennel, dog, and vehicle equipment

• Provide administrative and financial support including document preparation, data entry, statistical reporting, invoice processing, petty cash management, and assistance with annual budget preparation

• Maintain accurate records across systems including Microsoft 365, Salesforce, and SurveyMonkey; collect survey data, support cross-department coordination, train administrative volunteers, and assist with event logistics and special projects

What you'll love:

• Supporting programs that empower individuals who are blind or visually impaired to navigate the world with confidence

• Working collaboratively with passionate teams dedicated to mission-driven impact

• Playing a key role in delivering high-quality client experiences and program operations

• Being part of an organization that values service, inclusion, and community

The qualifications you'll need:

• Bachelor's degree preferred, or equivalent combination of education and experience

• 3+ years of experience in an administrative or program coordination role

• Strong proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook; experience with Salesforce or similar CRM platforms preferred

• Excellent organizational, verbal, written, and interpersonal communication skills with the ability to interact professionally with staff, clients, volunteers, vendors, and internal partners

• Experience supporting procurement, inventory management, or administrative financial processes such as invoicing, expense monitoring, or cash handling

Guide Dogs for the Blind

At Guide Dogs for the Blind (GDB), we believe that everyone deserves to move through the world safely and confidently - to live the life they want to live. As the largest guide dog school in North America, we have graduated more than 16,000 guide dog teams from across the U.S. and Canada since our founding in 1942. GDB not only improves mobility for our clients, we further inclusion. Join our team of more than 300 employees and share your passion for our mission.

At Guide Dogs for the Blind, we respect, value, and appreciate all differences. We welcome all qualified candidates irrespective of your race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Individuals with disabilities, especially those who are blind or visually impaired, are encouraged to apply. If you have a disability and need assistance and/or accommodation with applying for a job, please feel free to contact our Human Resources department.

Pay Range

$30.00-$33.00/hour