Job Details
3rd Shift Desktop Engineer - Nights (Hybrid)
2026-03-31 Veracity all cities,AK
Description:
Full Name:
Degree Major with University & Completion Year:
Motivation / Reason for Interest in this Position:
Contact Number:
Email ID:
LinkedIn Profile URL (if available):
Full Address (Street, City, State, Zip):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Hourly Rate:
Is it W2 / C2C, If C2C, May I know your corporation name?
Are you ready to relocate on your own expense and work onsite at Newark, NJ 07102 (Hybrid) / Commute?
Skill Required / Desired Amount of Experience Candidate Experience Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts. Required 5 Experience taking user calls utilizing an IVR system, preferably Avaya. Required 5 Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges. Required 5
3rd Shift Desktop Engineer - Nights (Hybrid)
Newark, NJ 07102
Engagement Type: 6 Months Contract
Start Date: 09/29/2025
End Date: 03/31/2026
Interview Type: iLinc Web Cam Interview Only
Work Arrangement: Hybrid (Primarily Remote)
Work Hours: 3rd Shift | 40 hours/week
No. of Openings: 1
We are seeking an experienced Desktop Engineer (3rd Shift) to join Client's 24x7 IT Support team. This fully remote position is responsible for providing Level 1 and Level 2 technical support for desktops, laptops, printers, and related hardware/software systems.
Key Responsibilities:
- Provide overnight technical support via phone, email, and remote access tools.
- Troubleshoot hardware/software issues and resolve end-user incidents.
- Diagnose and resolve connectivity issues including LAN, WAN, Wi-Fi, and VPN.
- Utilize ticketing system to log and manage service requests.
- Manage Active Directory, Office 365, and Exchange configurations.
- Support and troubleshoot network printers and MDM platforms (Airwatch preferred).
- Maintain accurate asset inventory and documentation.
- Coordinate with IT teams and vendors on system maintenance and repair.
- Participate in on-call rotations covering one weekend shift and holidays when required.
- Follow ITIL processes, including Incident, Request, and Change management.
- Open outage bridges and escalate major incidents when needed.
- Bachelor's Degree (or equivalent professional experience).
- Strong technical troubleshooting and customer service background.
- Ability to work independently on the 3rd shift with minimal supervision.
Full Name:
Degree Major with University & Completion Year:
Motivation / Reason for Interest in this Position:
Contact Number:
Email ID:
LinkedIn Profile URL (if available):
Full Address (Street, City, State, Zip):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Hourly Rate:
Is it W2 / C2C, If C2C, May I know your corporation name?
Are you ready to relocate on your own expense and work onsite at Newark, NJ 07102 (Hybrid) / Commute?
Skill Required / Desired Amount of Experience Candidate Experience Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts. Required 5 Experience taking user calls utilizing an IVR system, preferably Avaya. Required 5 Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges. Required 5