Mohawk Industries - - Responsibilities: Servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions; Process sales orders and resolve customer product or service issues; Provide customer account management including order entry, order inquiry, product information, order status, pricing, stock check, and transportation management; Key in orders, process faxes, and prepare reports; Interface with internal teams and SSCs to address customer inquiries and order issues from order entry to delivery