Job Details

Veterinary Receptionist Position

The Castro Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-time

Salary: $23 - $27 per hour

Schedule: 4 x 10-hour shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays, and an Employee Assistance Program

The Castro Animal Hospital (TCAH) is a fast-paced, community-focused veterinary clinic in the vibrant Castro neighborhood. With high demand for quality pet care, our dedicated teams provide expert treatment, compassionate service, and a welcoming environmentensuring every furry friend thrives.

We are seeking a Client Service Representative (CSR) with a passion for veterinary medicine, a commitment to excellent client care, and the ambition to become an integral part of our client service team across both hospitals.

Why Our Veterinary Receptionists Love it Here

Consistent scheduling with no nights or weekend hours

Team-first culture that's supportive, fun, and big on growth

Leadership that listens and invests in your development

Mentorship, continuing education, and real career pathways

What You'll Do

Greet clients and patients with warmth and professionalism

Answer phones, route calls appropriately, and respond to voicemails promptly

Schedule appointments and manage a multi-doctor calendar efficiently

Check patients in/out and ensure accurate client and patient information

Create invoices, review them with clients, and process payments

What Our Veterinary Receptionists Bring

Strong organizational skills

Excellent telephone and in-person communication skills

The ability to stay calm under pressure in a fast-paced environment.

They must have compassion for our clients and their fur family.

Benefits You Can't Beat

Financial Benefits

A flexible approach to compensation that will reflect your skillset and future performance

401(k) matching & Roth Retirement Savings Plan

Flexible Spending Account (full-time only)

529 Savings Plan

Tuition Support Program (full-time only)

Referral bonus program

Wellness Benefits

Health Insurance, including medical, dental, and vision (full-time only)

Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)

Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.

Sick Time / Paid Time Off

Free/discounted lab work for all employee pets

Pet discounts on services and products

Pet food discount program

Workplace Benefits

Quarterly Team Rewards Bonus Program

Professional development opportunities

Continuing education allowance

Uniform allowance

Lifestyle Benefits

Six paid holidays (full-time only)

Employee Assistance Program

Employee discount program

Join Our Team!

If you're a self-motivated, enthusiastic team player and would like to be part of an organization committed to leading in San Francisco veterinary care, we look forward to you joining our team!

Diversity, equity, inclusion, and belonging are core values at The Castro Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.