Job Details

Order Management Specialist

LHH is actively seeking an Order Management Specialist for one of our top clients in FinTech. This will be a 100% remote long term contract opportunity with our client.

The Role

We're seeking an Order Management Specialist to own and manage the full purchase order (PO) lifecycle for our hardware products. This role serves as the central point of accountability for all open orders across our supplier and retail network, ensuring accuracy, visibility, and timely closure of POs.

This is a highly hands-on role where you'll translate SKU-level cost and forecast data into purchase orders, manage in-quarter adjustments, and maintain a clear view of inventory positioning and vendor performance. You'll also oversee our retail PO portfolioensuring appropriate inventory levels relative to demand and tracking retailer-owned inventory prior to PO approval.

A key initial priority will be cleaning up the existing backlog of open POs to release committed funds. You'll be part of the SDM team, which owns the Master Production Schedule (MPS) and is driving PO automation. In this role, you'll help define requirements and support the transition from manual PO processes to automated, weekly PO generation.

What You'll Do

• Own end-to-end purchase order management across suppliers and retail channels
• Convert SKU-level cost and forecast data into accurate purchase orders aligned with the MPS
• Manage mid-quarter PO adjustments based on shifting forecasts and demand
• Review and track retailer-submitted POs; partner with supply planning to recommend approvals based on inventory positions
• Audit and resolve open POs (including backlog from prior years) and establish processes to prevent recurrence
• Maintain a centralized view of open orders, inventory levels, and supplier commitments
• Identify and escalate risks, including excess inventory, outdated POs, and forecast misalignment
• Collaborate with Business Systems and SDM teams to support PO automation initiatives (transition to weekly automated POs)
• Identify manual workflows and drive process improvements through systemization
• Contribute to ERP enhancements, including reporting automation and access provisioning

What You Bring

• 35 years of experience in order management, procurement operations, or supply chain planning
• Hands-on experience managing purchase orders in an ERP system (Oracle preferred; SAP or similar acceptable)
• Strong understanding of the full PO lifecycle: creation, modification, receipt, closure, and reconciliation
• Ability to interpret forecast data and translate demand signals into actionable orders
• High attention to detail with the ability to manage a large volume of SKUs and suppliers
• Experience working directly with suppliers on order tracking and reconciliation
• Advanced proficiency in Excel or Google Sheets for data analysis and reporting
• Strong communication skills and ability to collaborate cross-functionally with supply chain, finance, and operations teams

Pay Details: $35.00 to $40.50 per hour Search managed by: Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_27_842873_3120936