Job Details

Fraud Analyst

We're looking for an experienced Fraud Analyst to help protect the integrity of our community of brands and retailers by identifying fraud risks, improving detection, and strengthening our fraud and abuse programs.

As a member of the Risk org's Fraud & Abuse team, you'll collaborate closely with functional experts and cross-functional partners to execute against fraud strategies that enable Faire to innovate while delivering a safe, trusted experience for our customers. You'll work hands-on with fraud data, investigations, and operational processes, while contributing insights that help improve systems and outcomes over time.

This is an ideal role for someone who wants to be a high-impact individual contributor within the Fraud & Abuse space, owning defined areas of work with meaningful autonomy while continuing to build deep fraud and risk expertise.

What you'll do:

• Partner with senior team members and leadership to execute against and improve fraud and abuse strategies, adapting approaches to emerging risks
• Manage and optimize moderate levels of fraud investigation and escalation work, applying strong judgment to balance risk, customer experience, and operational consistency
• Identify vulnerabilities in existing policies, products, or processes, and support the scoping and implementation of mitigations, owning defined components of the work
• Partner with teams such as Data Science, Engineering, and Product to support enhancements to existing tools and features that reduce fraud exposure
• Use data and analytics to surface insights, inform decisions, and improve fraud detection and operational efficiency
• Build strong working relationships with internal partners and stakeholders to drive issues to resolution
• Develop and maintain clear documentation, playbooks, and processes that support scalable and effective fraud operations
• Track key metrics, flag anomalies or emerging risks, and escalate issues appropriately to support team and business goals

Qualifications:

• Bachelor's degree and 2 - 4 years of relevant experience in fraud, risk, trust & safety, or a related analytical field
• Experience handling fraud investigations, escalations, or operational risk work, with the ability to operate independently within defined areas
• Strong analytical skills, with experience using data to support decisions and inform prioritization (SQL proficiency is a plus)
• Ability to break down problems, identify root causes, and propose practical solutions with guidance when needed
• Experience contributing to projects or process improvements, including managing dependencies and communicating risks
• Clear written and verbal communication skills, with the ability to explain fraud decisions to internal stakeholders

Salary Range:

San Francisco: the pay range for this role is $111,500 to $153,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you'll love working at Faire:

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.