Job Details

Position: Part?Time Front Desk Administrator (Ongoing)

Location: Oakland, CA (onsite)

Initial Schedule: MondayFriday, 2:00pm6:00pm

industry: Non-profit

About the Role

We are seeking a Front Desk Administrator to provide front?facing support and general support for our client. This role supports leadership and daily operations through a mix of resident interaction, documentation, and office coordination.

Key Responsibilities

Provide front?facing customer service in a resident?facing lounge or common area

Assist residents with day?to?day needs, including small transactions and service inquiries

Support reconciliation of resident credits and discounts related to onsite services

Provide basic spreadsheet support for leadership (Excel fundamentals; no advanced formulas)

Enter and maintain information in internal systems

Take notes and maintain documentation related to resident updates

Assist with administrative tasks and special projects as assigned

Administrative & Executive Support

Provide routine and non?routine administrative support to executive and management staff

Gather information, compile data, and prepare reports or summaries as needed

Schedule meetings, coordinate logistics, take minutes, and manage correspondence

Prepare written materials outlining procedures or administrative processes

Communicate with staff across departments to support reporting and coordination

Maintain a high level of confidentiality and professionalism at all times

Additional Duties

May assist with or oversee front desk or reception coverage

Support functional areas such as operations, finance, marketing, or human resources as needed

Perform duties safely and report any safety concerns to leadership

Attend required meetings and follow established policies and procedures

Qualifications & Experience

3+ years of administrative experience preferred

Strong customer service skills with a friendly, patient, and compassionate demeanor

Comfortable working in a resident?focused or community?oriented environment

Proficient in Microsoft Word and Excel (basic spreadsheets and data entry)

Strong verbal and written communication skills

Ability to organize information, solve practical problems, and adapt to changing needs

Ability to interpret written and verbal instructions and follow established processes

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.