Job Details

Posting Details

Posting Summary

Position Title
1488 TIA-Evaluation Technician

Posting Type
Wide Distribution

Department
A & R Dean's Office - Credit

Campus
Ocean Campus

Location
Student Services Center

Job Category
Classified

Salary

Salary Range:
$39.0441 - $46.1558 Hourly
$81,212.00 - $96,004.00 Annually
The position's salary placementis budgeted not to exceed step 1 of the salary schedule, regardless of qualifications or experience. Exceptions may apply to current City and County of San Francisco employees based on applicable policies.

Appointment Type
Classified - Permanent-Exempt

Full Time/Part Time
Full Time

Hours/Week
40

Appointment Schedule
Full Fiscal Year (260 Days)

(STO) School Term/Summer enter number of days

Bilingual Position
No

Special Conditions

Start Date

End Date

Position Description

Three (3) Permanent- Exempt, Full Time, Full Year 260 days position. Permanent-Exempt. Exempt employees are considered "at will" and serve at the discretion of the appointing officer.

NOTE: THIS POSITION IS NOT A REMOTE WORK POSITION AND REQUIRES AN OFFICE PRESENCE.

Under general supervision, the 1488 Technical Instructional Assistant - Evaluation Technician performs complex and highly technical admissions and records evaluation functions in the Office of Admissions & Records (A&R). This position manages and evaluates admission applications; coordinates and reviews student petitions for graduation, certificates, academic renewal, course equivalency, and program prerequisites (including nursing); and evaluates both domestic and foreign transcripts in compliance with Title 5 regulations, the California Education Code, and FERPA. The Evaluation Technician reviews, corrects, and updates student academic records in Banner; determines applicable catalog years; prepares IGETC certifications; and utilizes systems such as DegreeWorks to support degree audits and educational planning. Responsibilities also include collecting, reviewing, scanning, and imaging petitions and supporting documentation; communicating with students to resolve application or documentation issues; and collaborating with IT to ensure a trouble-free online application process. The position provides front counter, virtual counter, and telephone services; works closely with counselors, administrators, department chairs, and program directors; prepares reports and data using MS Word and Excel; and assists students with online Admissions & Records processes. This role requires excellent communication skills and extensive public interaction, and may include assignments at other City College Centers, as well as evening and weekend work as needed.

Job Duties

Please note the duties specified below are representative of the range of duties assigned to the 1488 TIA - Evaluation Technician class code and not intended to be an inclusive list.

Essential Functions:
1. Analyzes data (e.g. gathering, compiling data for reports, utilizing word processing and statistical techniques, etc.) for the purpose of ensuring adequate and accurate evaluation of student processes.

2. Assists with a variety of Admissions and Records processes (not in A&R) for the purpose of providing necessary communication and accurate documentation in support of departmental functions.

3. Certifies records (not in A&R) (e.g. concurrently enrolled high school applicants, etc.) for the purpose of determining qualifications applicants for admission.

4. Collaborates with a variety of personnel (not in A&R) (e.g. counseling, matriculation, Admissions and Records, etc.) for the purpose of resolving matters concerning enrollment and prerequisites.

5. Conducts presentations and workshops for the purpose of providing necessary training and Outreach information.

6. Coordinates processes (e.g. IT personnel, Printer Server, Windows Operating System, Computer Lab, etc.) for the purpose of maintaining optimal operation.

7. Implements services (e.g. matriculation, enrollment, counseling, scholarships, book loans, etc.) for the purpose of ensuring support and accuracy for incoming students.

8. Interprets department and program requirements (e.g. application evaluation from concurrently enrolled high school students, etc.) for the purpose of ensuring compliance with college matriculation regulations.

9. Maintains a variety of student files and records (e.g. probation holds, name changes, academic records, social security changes, book holds, etc.) for the purpose of ensuring the availability of documentation and compliance with established student privacy policies and regulatory guidelines.

10. Manages office (e.g. department, clerical and technical support activities including inventory control, invoices, budget procedures, statements, building security, maintenance and facilities management, supervises student workers and/or volunteers, payroll, etc.) for the purpose of implementing programs and processes for efficient daily operation.

11. Participates in meetings, in-service training, workshops, etc. for the purpose of conveying and gathering information required to perform job functions.

12. Provides services (e.g. requisitions, budget, event planning, office management, data analysis, ordering supplies, etc.) for the purpose of implementing necessary processes for effective Outreach.

13. Responds to inquiries from a variety of sources (e.g. faculty, staff, administrators, federal and state agencies, prospective and current students, etc.) for the purpose of facilitating communication and providing guidance.

14. Reviews student academic records (e.g. prerequisite challenges and delayed determinations, course repeats, petitions for late add/drop, etc.) for the purpose of ensuring accurate evaluation of admissions and matriculation records processes, in compliance with policies and regulatory guidelines.

15. Serves as official evaluation technician for the purpose of providing necessary leadership and ensuring implementation of necessary processes for special student populations.

16. Serves as liaison for the coordination of various activities of admissions, matriculation, and registration for the purpose of providing support and communication for Registration and matriculation processes.

17. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department.

Minimum Qualifications

A BS/BA degree
OR
AA/AS degree AND two years (4000 hours) of relevant paid experience in a Registration or Admissions and Records Office.
OR
Four (4) years (8000 hours) of relevant experience in a Registration, Admissions and Records Office or Student Services, preferably in a college setting.

Note: College Work Study and Student Lab Aide experience with the District will be considered/ applied as qualifying experience per an agreement made between the District and SEIU. This agreement will allow District students to take advantage of employment opportunities.

Desirable Qualifications

1. Knowledge of BANNER applications.
2. Knowledge of MS Word, Excel, PowerPoint, Adobe Acrobat, and other software
applications.
3. Ability to learn quickly and adapt to frequent policy and technology changes.
4. Ability to communicate clearly and effectively in written and oral form.
5. Extensive experience with heavy public contact and conflict resolution.
6. The ability to mutli-task and handle periodic heavy workloads.
7. Must be able to work independently. Must be detail-oriented.
8. Enjoy working extensively with the public in person, telephone, mail, email.
9. Commitment to and sensitivity in working in an inclusive and diverse community.
10. Experience working in a community college setting.

Benefits

1. New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

2. Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full year (260 days/year) work schedules are granted, as paid days off, the days between Christmas and New Year's Day, as well as an additional five (5) paid days off during spring break. Eligible school-term-only (STO) employees who are not scheduled to work the designated days between Christmas and New Year's Day shall be granted three (3) paid days off to be scheduled by mutual agreements between the employee and supervisor. Eligible school-term-only (STO) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

Application Procedure

To be considered for this position, the following materials must be submitted by the filing deadline. Applications filed without the required documents will be rejected. NOTE: THE EMPLOYMENT HISTORY PORTION OF APPLICATION MUST BE COMPLETED.
1. Completion of online application (start by clicking on "Apply for this Position" button at the top of this page); AND
2. A letter expressing interest in the position specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement and identifying the department above; AND
3. A current resume summarizing educational background and related work experience; AND4. A current list of three (3) recent employer references with names, addresses, telephone numbers, and e-mail addresses that include supervisors, managers, and coworkers. A minimum of two references must be current or previous supervisors/managers. (If you are among the final candidates, references will be contacted.) AND
5. Educational verification as stated below:
Verification of qualifying education must include copies of transcripts. diplomas, or certificates posting your degree(s) or major(s). If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained.
Request for waiver will be considered on a case-by-case basis.

Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the City College of San Francisco Human Resources Department at (415) ###-#### for evaluation sources.

Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.

Verification of Experience:
Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer's letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.
Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on an case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

ADA Statement

Applicants who require a reasonable accommodation to participate in this hiring process should contact the Human Resources Department at ...@ccsf.edu to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

Selection Procedure/Conditions of Employment

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants' qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with City College of San Francisco and the City and County of San Francisco.

EEO Statement

It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Human Resources Department at ...@ccsf.edu.

Posting Detail Information

Posting Number
CS00374P

Job Open Date
03/17/2026

Application Review Date

Job Close Date
04/07/2026

Open Until Filled
No

Contact

Jennifer Huynh

Contact Phone/Extension
415-###-####

Contact Email
...@ccsf.edu

Special Instructions to Applicant

Filing Deadline: Tuesday 4/7/2026
Employees who are current, Permanent-Exempt, Full Time, Full Year 260 days in Class1488 TIA-Evaluation Technician with City College of San Francisco qualifies to be considered as an internal transfer candidate. Internal Transfer applicants must submit an application according to the application procedure identified above AND indicate on the letter of interest that they are applying as an internal transfer candidate.