Job Details

Position: Part-Time Front Desk Administrator (Ongoing)

Location: Oakland, CA (onsite)

Initial Schedule: Monday–Friday, 2:00pm–6:00pm

industry: Non-profit

About the Role

We are seeking a Front Desk Administrator to provide front-facing support and general support for our client. This role supports leadership and daily operations through a mix of resident interaction, documentation, and office coordination.

Key Responsibilities

• Provide front-facing customer service in a resident-facing lounge or common area

• Assist residents with day-to-day needs, including small transactions and service inquiries

• Support reconciliation of resident credits and discounts related to onsite services

• Provide basic spreadsheet support for leadership (Excel fundamentals; no advanced formulas)

• Enter and maintain information in internal systems

• Take notes and maintain documentation related to resident updates

• Assist with administrative tasks and special projects as assigned

Administrative & Executive Support

• Provide routine and non-routine administrative support to executive and management staff

• Gather information, compile data, and prepare reports or summaries as needed

• Schedule meetings, coordinate logistics, take minutes, and manage correspondence

• Prepare written materials outlining procedures or administrative processes

• Communicate with staff across departments to support reporting and coordination

• Maintain a high level of confidentiality and professionalism at all times

Additional Duties

• May assist with or oversee front desk or reception coverage

• Support functional areas such as operations, finance, marketing, or human resources as needed

• Perform duties safely and report any safety concerns to leadership

• Attend required meetings and follow established policies and procedures

Qualifications & Experience

• 3+ years of administrative experience preferred

• Strong customer service skills with a friendly, patient, and compassionate demeanor

• Comfortable working in a resident-focused or community-oriented environment

• Proficient in Microsoft Word and Excel (basic spreadsheets and data entry)

• Strong verbal and written communication skills

• Ability to organize information, solve practical problems, and adapt to changing needs

• Ability to interpret written and verbal instructions and follow established processes

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.