Job Details

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits - Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work.

NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.

AAA Mountain West Group is seeking a strategic and innovative Senior Organizational Development (SOD) Manager to design and deliver transformational leadership experiences. In this high-impact role, you will act as the expert architect for initiatives that build core capabilities for our people leaders. Moving beyond traditional program management, you will serve as a thought leader and trusted advisor to HR leadership and business executives, diagnosing capability gaps and co-creating solutions that drive measurable business results. You will balance long-term strategic thinking with operational excellence to execute leadership assessments, executive coaching, and curated development at scale.

ESSENTIAL FUNCTIONS

• Strategic Needs Analysis & Diagnosis
  • Collaborate with senior leaders to translate core competencies into measurable capabilities.
  • Design engaging learning experiences and development solutions that address organizational needs and align with AAA MWG's strategic priorities.
  • Implement measurement strategies aligned with key people metrics.
  • Establish a feedback loop to capture the "voice of the executive," ensuring continuous evolution of the L&D/OD roadmap.
  • Identify and leverage modern tools, including GenAI and hybrid training applications, to accelerate learning outcomes in a modern work environment.

• Leadership & Executive Development
  • (Strategically develop high-potential and current senior leaders through tailored programs, executive coaching, and focused interventions aimed at enhancing leadership competencies, strategic thinking, decision-making, and overall organizational impact.
  • Lead the administration and debriefing of 360-degree feedback and psychometric assessment tools; helping evolve the enterprise executive coaching program and set high standards for leadership engagement.
  • Design and facilitate leadership experiences, including workshops, "in-the-flow" learning, and virtual formats ensuring content is practical, high-touch, and tailored for a senior audience.

• Program Delivery & Professional Growth
  • Deliver engaging and effective group sessions, workshops, and training programs, both in-person and virtual.
  • Collaborate with the team with the creation of training and learning experiences focused on professional and career development for individual contributors.
  • Lead collaborative teams and manage external vendors to deliver solutions; championing a "leaders as teachers" culture, empowering executives to model the behaviors that inspire change across the organization.

KNOWLEDGE / SKILLS / ABILITIES

• Strategic Expertise: Proven ability to build deep business acumen and use industry trends/research to design leadership experiences that achieve tangible ROI.
• Coaching & Assessment Proficiency: Experience utilizing psychometric tools and 360-degree assessments to drive leader self-awareness. Professional Coaching Certification (e.g., ICF) is a significant plus.
• Instructional Design & Facilitation: Expert understanding of adult learning principles with a track record of facilitating high-stakes sessions for VP+ audiences.
• Stakeholder Management: Exceptional relationship-building skills, with the presence and credibility to influence and advise senior executive leadership.
• Project Management: Demonstrated ability to manage the full lifecycle of complex OD initiatives, from initial conception through to launch and evaluation.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Qualifications
  • Bachelor's Degree in a related field
  • 8+ years of experience building and scaling leadership and organizational development programs within complex environments.
  • Or High School diploma and 12 years of experience building and scaling leadership and organizational development programs within complex environments.
  • Or combination of education and experience

• Preferred Qualifications
  • Master's in Organizational Development, I/O Psychology, or Human Resources

#LI-OH1
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $132,465.00 - Mid: $165,580.00- Max: $198,697.00