Allied Universal - - Responsibilities: Provide customer service to staff, patients, and visitors by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a healthcare location.; Monitor alarms, cameras, radios, and incoming calls, and dispatch appropriate personnel in response to incidents, service requests, and/or unusual activity.; Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate communication between site personnel, emergency services, and/or Allied Universal teams.; Document incidents, routine activity, and communications in dispatch logs and reports, maintaining accurate records for security-related and/or operational follow-up.; Support access control and after-hours communication processes by verifying information, relaying instructions, and helping to deter unauthorized access or disruptions.