Job Details

Greet visitors, clients, and guests in a professional and welcoming manner Answer, screen, and direct incoming phone calls Manage front desk operations, including sign-ins and visitor coordination Maintain a clean, organized, and professional reception area Customer Service Respond to customer questions and requests in person, by phone, or via email Provide accurate information and route inquiries to the appropriate team Deliver a positive customer experience by demonstrating empathy, patience, and professionalism Handle basic customer concerns and escalate issues when necessary Administrative Support Assist with scheduling appointments and meetings Perform light administrative duties such as data entry, filing, and document organization Manage incoming and outgoing mail and deliveries

REQUIRED SKILLS AND EXPERIENCE

-2-3 years of customer service/front desk experience -Prior customer service, hospitality, retail, or front desk experience Familiarity with multi-line phone systems Experience working in an office or professional environment