Crate & Barrel - - Responsibilities: Lead designated team and manage associate workload as determined in partnership with the Store Manager; Coach associates on exceptional performance and maintain a strong visible presence in the department/work area; Provide specific and timely feedback about performance directly to associates and share observations with the Store Manager; Partner with the Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable; Act as Manager On Duty (MOD) and communicate regularly with the Store Manager to review business results, execution of plans/strategies, customer feedback and associate performance