Job Details

Greet visitors, clients, and guests in a professional and welcoming manner
Answer, screen, and direct incoming phone calls
Manage front desk operations, including signins and visitor coordination
Maintain a clean, organized, and professional reception area

Customer Service

Respond to customer questions and requests in person, by phone, or via email
Provide accurate information and route inquiries to the appropriate team
Deliver a positive customer experience by demonstrating empathy, patience, and professionalism
Handle basic customer concerns and escalate issues when necessary
Administrative Support

Assist with scheduling appointments and meetings
Perform light administrative duties such as data entry, filing, and document organization
Manage incoming and outgoing mail and deliveries

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
- 2-3 years of customer service/front desk experience
- Prior customer service, hospitality, retail, or front desk experience
Familiarity with multiline phone systems
Experience working in an office or professional environment

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.