Job Details

This Jobot Job is hosted by: Merwan Zattam

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Salary: $160,000 - $210,000 per year

We are a mission-driven team focused on empowering the 2.7 billion people around the world who work outside the traditional office. Our platform is purpose-built to help organizations manage, schedule, and optimize their mobile workforce—those who don't sit at a desk but still deliver essential services every day.

With global teams across the U.S., Australia, and Vietnam, we are collaborative, innovative, and passionate about transforming how deskless employees work. From healthcare and field services to utilities and in-home care, our technology helps businesses streamline operations, improve productivity, and deliver better outcomes in real time.

Thousands of users rely on our platform daily to navigate complex scheduling, communicate in the field, and keep their mobile teams connected and efficient. If you're looking to make a meaningful impact and support the people who keep the world moving—this is where innovation meets purpose.

Benefits

Competitive Healthcare Benefits (Dental, Vision, Medical)

Voluntary STD and Life Insurance Plans

401k - 4% Company Match

7 paid sick leave days per year

20 paid personal leave days per year

10 paid public holiday days per year

About the Role

We are seeking a highly experienced Principal Solution Architect to lead solution design and provide strategic guidance across complex enterprise software opportunities and implementation projects. This role partners closely with sales, product, and delivery teams to design scalable, high-impact solutions that drive successful outcomes for clients.

The ideal candidate brings a strong blend of technical expertise, business acumen, and consultative leadership, with the ability to translate complex requirements into innovative, long-term solutions.

Key Responsibilities

Solution Design & Strategy

Engage with internal teams, clients, and external stakeholders to gather and analyze business requirements

Design scalable, forward-thinking solutions that align with both client objectives and long-term system performance

Provide expert guidance on leveraging platform capabilities effectively

Pre-Sales & Client Engagement

Partner with the sales team to qualify opportunities and understand client challenges

Lead workshops to uncover business needs and guide clients toward optimal solutions

Present solutions to technical and executive stakeholders, including enterprise architecture teams

Architecture & Documentation

Develop detailed solution architectures, including diagrams, data models, and process flows

Create Statements of Work (SOWs), technical documentation, and functional specifications

Review customer feedback and redlines on SOWs, identifying risks and ensuring alignment

Implementation Support

Support delivery teams during implementation to ensure solutions are executed as designed

Provide architectural guidance during build, testing, and deployment phases

Ensure adherence to best practices and non-functional requirements

Innovation & Continuous Improvement

Utilize modern tools (including AI-based prototyping tools) to demonstrate and validate solutions

Design reusable components and scalable extensions to improve efficiency and consistency

Partner with Product teams to advocate for enhancements based on customer needs

Leadership & Mentorship

Serve as a senior leader within the solution architecture team

Mentor and guide junior architects on technical design, architecture best practices, and client engagement

Contribute to thought leadership through white papers, technical content, and industry insights

Qualifications

Required

Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field

10+ years of experience as a Solution Architect within a complex software or consulting environment

13–15+ years of overall experience in project delivery and pre-sales support

Strong experience in solution design, client engagement, and enterprise architecture

Excellent written and verbal communication skills

Preferred Skills & Experience

Strong knowledge of at least one cloud platform: AWS, Azure, or GCP

Experience with web services, integrations, and API design

Background in pre-sales solution architecture and technical presentations

Experience with security and permissions design

Familiarity with CRM platforms (e.g., Salesforce ecosystem) is a plus

Ability to create high-quality wireframes, mockups, and technical documentation

Experience working in collaborative, team-oriented environments

Additional Information

Travel: Up to 20% as needed

Must be authorized to work in the U.S. (no sponsorship available)

What Success Looks Like

Delivering scalable, high-quality solutions aligned with client goals

Acting as a trusted advisor to both internal teams and clients

Driving innovation and continuous improvement across solution architecture practices

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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