Job Details

Order Entry Clerk

The Order Entry Clerk is responsible for accurately entering customer orders into the company's system, ensuring all details are correct and processed in a timely manner. This role supports sales, customer service, and operations by maintaining accurate records and helping ensure smooth order fulfillment.

Responsibilities

Order Entry

Verify pricing and prints are accurate

Verifying Order, match Work Order

Printing and Reviewing Documents

Communicate with customers or sales teams to clarify order details when needed

Track and update order status, including changes or cancellations

Coordinate with warehouse, production, or shipping teams to ensure timely fulfillment

Maintain organized records of orders and related documentation

Assist with resolving order discrepancies or issues

Required Skills

Must be computer proficient

Must be extremely organized

Must be proficient in Microsoft Excel

Must be very precise and detailed oriented

Must be able to multi-task

Communicate effectively within the team

Education / Experience

High School diploma or equivalent required.

At least 2+ years of Data Entry and Order Processing experience required.

Basic math skills.

Familiarity with ERP or order management systems (Epicor prefer)

Work Environment

Office work environment

Standard business hours, Monday to Friday, 8-hour shift

Career Path

Customer Service Representative

Sales Coordinator

Program Manager

Benefits:

Health Insurance (Medical/Dental/Vision) paid 100% for employees

Life insurance policy

Safe Harbor 401(K) plan

401(K) matches

Paid time off (vacation/sick/holidays/floating holiday)

Referral program