Job Details

Receptionist

  2026-03-23     SPS North America     Emeryville,CA  
Description:

Receptionist

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; you curate a 5-star guest experience. Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

What You'll Do:

  • Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
  • Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
  • Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
  • Operational Ninja: You're a team player who isn't afraid to jump in where needed. You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
  • Event & Meeting Support: From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
  • Workspace Curator: Keep the reception, barista, and pantry areas looking pristine and fully stocked

Who You Are:

  • Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality.
  • A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
  • Tech-Savvy: You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
  • Detail-Oriented: You notice the small thingsa dying plant in the lobby, a low toner alert, or an unreturned visitor badgeand you fix them before anyone else notices.

The Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 13 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
  • Physical Agility: This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
  • Reliability: You are punctual and ready to own your assigned work hours.
Why Join Our Team?

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.

Think you have the 5-star spark we're looking for? Apply today!


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