Job Details

Member Services Representative

  2026-03-22     Crunch Fitness     Alameda,CA  
Description:

Crunch Fitness Membership Sales Representative

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Reports To:

Manager

Requirements:

Fluent in English, proficient reading and writing skills, computer skills.

Special Skills:

Strong customer service skills.

Responsibilities:

Membership sales, greeting all members and guests with a smile and wishing them well as they exit the club, checking in all members and guests in accordance with company procedures, facilitating any messages on club software at member check-in, answering phones in a courteous, helpful, professional manner, communicating special events to members and guests, maintaining an atmosphere which makes members feel welcome, facilitating all member requests or forwarding to a manager, maintaining a professional disposition at all times, selling retail products, scheduling member services: tanning, etc, facilitating payment of member services in accordance with company procedures, knowing club facility, services, and schedules, maintaining a clean and organized work area, assisting in all projects as delegated by club management, following all policies and procedures in the Employee Handbook, opening and closing duties.

Meetings:

Monthly or weekly department meetings, employee training meetings.


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