Senior Payroll Specialist will independently execute semi-monthly, high-volume North American payroll (US / Canada / Mexico) in a fast-paced environment, ensuring payroll is accurate, audit-ready, and approved on time.
This role owns payroll readiness end-to-end in tandem with our Payroll Specialist - preparing inputs, validating results, and proactively resolving issues before approval - with the Payroll Manager reviewing final outputs.
In addition, this role will prepare monthly journal entries and accruals and partner with the Accounting team to support reconciliations and other analyses as needed.
Responsibilities:
Execute semi-monthly, high-volume NAMER payroll (U.S., Canada, and Mexico) in a fast-paced environment, delivering accurate and on-time payroll results.
Own payroll readiness by preparing payroll templates/loads and validating upstream inputs (e.g., Workday changes, benefits/tax updates, and one-time payments).
Perform pre-approval audits and exception/variance checks; ensure issues are identified, resolved, and documented before approval.
Proactively troubleshoot payroll errors, drive root-cause resolution, and reduce repeat issues through improved checks and documentation.
Manage out-of-cycle payments as needed (manual checks/electronic transfers) with appropriate approvals and an audit trail.
Manage employee payroll inquiries and intake via ServiceNow, meeting SLAs and escalating appropriately.
Partner with ADP and Cloudpay on case resolution, compliance reporting, and tax/benefits coordination.
Prepare monthly payroll journal entries and payroll accruals with supporting schedules; support GL upload processes (Oracle, SAP, or equivalent).
Support Accounting close by providing tie-outs, audit support, and responses for reconciliations and flux/variance explanations.
Basic Qualifications:
Bachelor's degree (or equivalent practical experience) and 8+ years of progressive payroll experience, including end-to-end responsibility for high-volume, semi-monthly multi-state U.S. payroll; experience supporting Canada and Mexico payroll a plus (NAMER scope)
Strong knowledge of payroll impacts from benefits administration and taxation for federal, state, and local entities, including compliance requirements and reporting
Demonstrated ability to operate independently in a fast-paced environment, proactively identifying and resolving payroll issues before approval and consistently meeting deadlines
Strong interpersonal and stakeholder management skills, with the ability to communicate clearly, manage escalations appropriately, and partner cross-functionally
Advanced proficiency in Microsoft Excel and related business tools (e.g., large data validation, pivots/lookups, audit checks, and reconciliations)
Experience with relevant systems including ADP Workforce Now and a ticketing system such as ServiceNow; Workday experience is a strong plus
Experience preparing payroll journal entries and payroll accruals, including supporting schedules and working with Accounting on close timelines
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