UnitedHealth Group - 1450 Treat Boulevard - Responsibilities: Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage; Obtains referral, authorization and pre-certification information and documents this information in system; Identifies outstanding balances from patient's previous visits and attempts to collect any amount due; Trains staff on computer systems, new processes, payer updates and assigned reporting; Performs the duties of a Patient Access Representative