Job Details

Store Security Specialist

  2026-03-20     Ross     Hayward,CA  
Description:

Join a Team That Values You!

At Ross, we are a leading off-price retail chain with over 2,200 stores, delivering high-quality brands and trendy merchandise at exceptional savings. We create a fun and exciting experience for our customers, and we invite you to be part of our success story.

Why Join Us?

  • Success: Be part of a winning team that pursues excellence while learning and evolving.
  • Career Growth: We develop industry-leading talent because our success is rooted in the growth of our people.
  • Teamwork: Collaborate with others to solve challenges and find the best solutions.
  • Diversity and Inclusion: We celebrate diverse backgrounds and ideas, believing they make us stronger and contribute positively to our community.

General Purpose:

The Store Security Specialist provides a strong presence at store entrances and exits, aiming to reduce theft and fraud while ensuring a safe environment for both associates and customers. Greet every customer with a smile and eye contact, demonstrating a commanding presence while monitoring compliance with our policies and procedures.

Key Responsibilities:

  • Maintaining Safety: Ensure safety is prioritized while helping maintain a secure environment for associates and customers.
  • Customer Engagement: Offer exceptional customer service, making positive connections through greetings and assistance.
  • Monitoring for Theft: Observe for suspicious behaviors on the sales floor and at entrances/exits, effectively reporting to store leadership.
  • Loss Prevention: Educate and train associates on best practices for minimizing shrinkage and operational shortages.

Qualifications:

  • High School diploma or equivalent required; AA degree preferred.
  • Retail supervisory experience or similar training preferred.
  • Basic loss prevention or security training preferred; active security guard license is a plus.
  • Strong communication skills and a customer-centric attitude are essential.
  • Ability to comply with safety protocols and respond to various security-related duties.

Physical Requirements:

  • Must be able to spend significant time standing and walking.
  • Ability to lift or lower objects more than 25 lbs.
  • Regular bending, stooping, and crouching as needed throughout the workday.

Disclaimer:

This job description summarizes the primary duties and responsibilities involved in the position. It is not intended to be exhaustive and may be subject to change as needed. Ross is an equal opportunity employer, committed to promoting a diverse workforce and complying with all applicable laws.

Compensation:

The base pay range for this role is $18.29 - $18.79, dependent on experience, skills, qualifications, and location. This range is just one part of our comprehensive compensation package.


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