Job Details

Job Title: ServiceNow ITOM Tester
Location: Oakland, CA- Onsite
Duration: 6 Months +
Rate: Up to $50 p/h (1099 or W2)

Overview:
We are currently seeking an experienced ITOM Tester for our client located in Dallas, TX. The ideal candidate will possess a strong background in quality assurance with a focus on IT Operations Management products. This role is crucial in ensuring the quality and reliability of systems through comprehensive testing methodologies and practices.

Key Responsibilities:

• Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements.
• Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage.
• Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team.
• Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency.
• Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage.
• Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement.

• Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management.
• Technical Proficiencies:
  • Strong knowledge of ITOM processes and testing methodologies.
  • Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail).
  • Experience in scripting and automation testing tools.

• Familiarity with cloud-based systems and integrations.
• Strong analytical and problem-solving abilities, paired with meticulous attention to detail.
• Experience in Agile methodologies.

If you meet the qualifications and are eager to take on this exciting opportunity, we welcome your application! Please submit your resume for consideration.