Job Details

Property Description

Hilton Garden Inn is a distinguished hotel brand offering exceptional job opportunities for hospitality enthusiasts eager to be part of a vibrant team. Become a part of a celebrated organization committed to outstanding guest service and superior amenities. Witha prime location near major cities and attractions, our hotel is a favored choice for both business travelers and vacationers. At Hilton Garden Inn, we prioritize professional growth and development, providing pathways for advancement within our organization. Join us for a rewarding and fulfilling career in hospitality, where your talents and dedication will be acknowledged and appreciated.

Overview

We are on the lookout for a committed and adaptable Guest Services Associate who has open availability, including evenings, weekends, and holidays.

Are you a hospitality-driven individual passionate about enhancing guest experiences? Join our team as a Guest Services Associate, where you will be pivotal in delivering exceptional service to our guests. You will be the welcoming face that greets and assists guests throughout their visit, from smooth check-ins to offering valuable insights into local attractions. If you excel in a fast-paced environment, possess excellent communication skills, and have a sincere desire to surpass guest expectations, this is an excellent opportunity to showcase your hospitality talents and make a meaningful impact.

Responsibilities:

• Welcome guests warmly, ensuring a positive first impression.
• Manage check-in and check-out processes efficiently, with meticulous attention to detail.
• Provide comprehensive information about hotel amenities, services, and local attractions.
• Address guest inquiries and resolve problems professionally and promptly.
• Process guest payments and maintain accurate financial records.
• Collaborate with various departments to fulfill guest requests for a seamless experience.
• Keep the front desk area clean and organized.
• Assist with administrative tasks, including phone inquiries and reservation management.

Join our enthusiastic team and help create cherished guest experiences in a dynamic and fulfilling hospitality setting. Apply now to showcase your hospitality skills, form meaningful connections with guests, and embark on an exciting career path with us!

Qualifications:

• High school diploma or equivalent.
• Prior experience with cash handling is required.
• Outstanding communication skills.
• Strong computer skills.
• Ability to work flexible hours, including weekends and holidays.
• Effective problem-solving abilities.
• Capable of multitasking and thriving in a fast-paced atmosphere.
• Customer service experience is preferred.
• Familiarity with hotel operations is advantageous.
• Open availability is a must, including evenings, weekends, and holidays.
• Willingness to adapt to changing schedules and business needs.

Benefits:

Davidson Hospitality Group, an award-winning full-service management company, oversees a diverse portfolio of hotels and dining destinations across the United States. As a preferred partner for major hotel brands, Davidson combines the personalized service of a small company with the expertise of a larger entity. To enrich our team members' lives and well-being, we offer a comprehensive benefits package, including:

• Multiple tiers of medical coverage.
• Dental and vision insurance.
• 24/7 telehealth service.
• Complimentary maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off, including vacation, sick leave, bereavement, and holidays.
• 401K matching.

At Davidson, your role is more than just a job; it is a calling. Every contribution you make helps redefine quality hospitality for our guests, clients, partners, and one another.

We are an Equal Opportunity Employer. Davidson Hospitality is a drug-free workplace. Pre-employment drug tests and background checks are required. We participate in E-Verify.

Salary Range:

USD $20.19 - USD $20.19 /Hr.