Job Details

A growing startup is seeking a Customer Success leader to improve the customer journey and retention processes. This remote, part-time role focuses on coaching a team of CSMs and implementing data-driven frameworks. The ideal candidate has over 8 years of experience in B2B SaaS Customer Success and a strong background in team leadership and customer success platforms like Vitally and ChurnZero. Flexible engagement in a dynamic environment is offered.#J-18808-Ljbffr