Job Details

As hands-on technical leaders, TAs take an active role in leading and executing Proof of Concepts (POCs) during customer engagements, working alongside the pre-sales team to demonstrate real-world value and validate solution approaches. They translate customer requirements into working prototypes, leveraging their deep technical expertise to de-risk implementations and accelerate time-to-value.* Develop relationships and act as a trusted advisor to CIO/CTO/CISO and their teams as they integrate Salesforce into their technology strategy, guiding them towards long-term success.* Understand customer's needs and establish Salesforce's product as the best solution that addresses the technical and business requirements.* Present Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, hosting infrastructure, security, and integration capabilities.* Conduct architecture and technical workshops, providing actionable technical recommendations that are aligned with the client's business objectives.* Handle customer technical due diligence and risk management processes.* Partner with pre-sales teams to lead technical POCs, translating customer requirements into working demonstrations that validate solution feasibility and drive deal progression.* Translate business requirements into solution architectures and roadmaps that best leverage the Salesforce platform and products with a successful implementation and adoption in mind.* Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.* Lead our SMB Technical Architect Community to enable less technical solutions colleagues and act as a multiplier.* Work closely with a variety of stakeholders (e.g., alliances, sales programs, product & product marketing, etc.) to develop and execute internal and external programs and initiatives.* Attain quarterly and annual objectives assigned by management.* Mentor, teach, and guide more junior and less technical team members within the SMB Solution Engineering organization and the Account Executive teams.Work withSMB customers in close collaboration with our sales and solution engineering teams to solve a wide variety of technical challenges using the whole portfolio of Salesforce solutions.* Minimum 5 years working experience in a system architect, solution engineering, or technical architect role; **OR** over 4 years experience in an SME/SMB or tech startup operations, consulting, implementation management, pre-sales, or solution engineering role.* Ability to understand business & IT department requirements, translating those business needs into a compelling solution, and presenting your recommendations to executive, technical, and business audiences.* Deep knowledge of enterprise software applications and their delivery, including several of the following: + Coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, Python, Ruby, etc.) + Database and data management fundamentals + Web and mobile application development and architecture + Application lifecycle management + Integration principles and tools + Enterprise data management tools and methods + Process orchestration + Principles of network, application, and information security* Good understanding of the architectural principles of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc.* Strong oral, written, presentation, and interpersonal communication and relationship skills.* Strategic thinker, thought leadership, and comfort communicating with executive audiences.* Excellent time management skills and the ability to support multiple, concurrent projects.* Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.* Willing and able to travel occasionally.* Bachelor's degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, or other STEM degrees (or equivalent work experience).* Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g., software engineer, system architect, implementation architect, integration architect, or similar).* Understanding of risk mitigation, compliance, and security.* Experience with design thinking, persona-based discovery, or other innovation techniques.* Industry experience in a specific field, vertical, or market segment is helpful.* Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.#J-18808-Ljbffr