ISS Facility Management - 1011 3RD ST - Responsibilities: Welcome visitors by greeting them in person or on the telephone; answering or referring inquiries; Provide an exceptional Customer Service experience to all colleagues and guests visiting the site; Direct visitors by maintaining employee and department directories; giving instructions; Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations; Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries