Boot Barn - - Responsibilities: Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships; Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories; Assess and communicate localized customers' needs to District Manager; Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals; Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence