Description
Position at PETS Referral Center
Emergency Veterinary Technician - Shift Coordinator
Veterinary Technician (RVT) / Experienced Veterinary Assistant
Seeking a compassionate, skilled, upbeat Veterinary Technician (RVT) orExperienced Veterinary Assistant to join our tight-knit team as an ER Shift Coordinator. Sign on Bonus of up to $2,500 to qualified candidate.
Weekend shift differential and overnight shift differential.
Why PETS Referral Center?
We are a growing Specialty and Emergency Veterinary Hospital located in Berkeley. PETS is a talented and collaborative team who enjoys working together to provide excellent patient care and client service. We have a long history of providing excellent service to our community.
Who are we looking for?Please have a positive personality, be capable of effective communication, enjoy working in a fast-paced team environment, multi-task like a pro, and have a well-rounded skill set and solid knowledge base. As we are a 24-hour emergency hospital please be willing to work outside of the boring 9am-5pm weekday schedule.
Job Summary:
Responsible for overseeing ER technicians and support staff on their assigned shifts. They are
expected to lead, manage, and hold all staff that report to them accountable. Responsibilities
include: assigning case load, assessing patient care, acting as a liaison, assessing and providing training, ensuring compliance.
Essential Duties and Responsibilities:
• Manage flow of shift by properly assigning shifts based on technician skill and caseload.
• Ensure follow through by technicians on all cases and patient care.
• Facilitate customer service, technician and doctor communication to ensure accurate
and efficient completion of cases.
• Oversee all aspects of medical care, including staff adherence to nursing protocols,
anesthetic, surgical, safety, laboratory, radiology procedures, and infectious disease
control.
• Assist in resolving client questions and concerns per PETS policy.
• Supervision of daily tasks to ensure fair work distributions and completion of daily duties
including client service, patient care, and housekeeping.
• Oversee, lead, and mentor the emergency paraprofessional staff in a positive manner.
• Partner with ER floor manager/Hospital Manager to provide cohesive and collaborative
leadership to their shifts.
• Take an active role in training and teaching team members on the floor.
• Assist in solving client problems/concerns.
• Setting the standard and modeling the standard for performance, professionalism,
patient care and client service at all times while on shift.
• Assist the management team with team member evaluations, feedback, and
counseling/coaching when needed.
• Regularly attend and actively participate in shift coordinator meetings.
• Actively seek out and participate in CE (continuing education) and learning opportunities.
• Other duties as assigned.
Qualifications:
• Minimum 3 years of experience as a veterinary technician in a leadership role.
• Minimum 1 year of surgical anesthesia experience.
• Strong people skills, including leadership, problem solving and communication.
• Must be able to physically work the duties of a veterinary technician at any given time.
Competencies:
• Is emotionally and mentally mature, able to engender trust, always ready
to listen, and can accept constructive criticism.
• Skilled in building strong relationships with team members, promoting teamwork,
resolving conflicts, and encouraging professional development.
• Maintain a high degree of professionalism at all times when on premises and/or acting
as a representative of PETS Referral Center.
• Is organized, motivated, committed, and self-directed.
• Has a positive attitude about the hospital and the services provided
• Ability to communicate - express thoughts and ideas competently
• Able to quickly grasp relevant concepts regarding duties and responsibilities
• Has dependable job attendance and punctuality
Benefits:We are committed to your well-being and offer a comprehensive compensation package. These include: