Job Details

Maintains a heightened level of service to their customers and ensures efficient daily operations for all accounts while exhibiting Expeditors culture. Key Responsibilities:Ensure smooth and timely shipment process flow. Ensure accurate and timely data entry into our operational system based on defined metrics. Track and trace shipments. Provide proactive and clear communication to internal and external customers. Ensure accurate and timely client billing, including dispute resolution. Understand customer expectation to ensure all the elements of the SOP and KPIs are met. Ensure compliance to company policies and external regulations. Complete cross training in order to support team coverage Professionally represent Expeditors to our customers, service providers, and government agencies Expectations: Continually identify areas to improve efficiency. Embrace and adopt technology to optimize their ability to complete their work. Achieve standard of 52 hours training per year, including...Agent, Export, Operations, Manufacturing