Job Details

The Senior Executive IT Support Analyst provides high-touch, white-glove technical support to Visas senior leadership and their organizations. This role is part of the Executive IT team, responsible for delivering seamless, secure, and reliable end-user technology experiences across in-office, remote, and travel scenarios. The Analyst brings advanced technical expertise, polished communication, and the ability to operate under pressure while supporting executives who expect immediate, precise, and confidential IT service. This position also supports live executive events in partnership with Events, AV Operations, and onsite technical teams. Essential Functions: Executive Technology Support:Deliver high-touch IT support to executives, ensuring rapid response and issue resolution for devices, applications, conferencing tools, security tools, and collaboration platforms. Support end-user workstations (Windows/mac. OS), mobile devices, Teams Rooms, peripheral technologies, and core execut...IT, Support Analyst, Executive, Technical Support, Analyst, Support