Job Details

Under general direction, manages incoming calls, greets visitors, directs inquiries and performs clerical tasks; maintains building entry security as required; does related work as required. Distinguishing Features Work in this class is characterized by customer service oriented activities, ensuring that phones are being answered and routed accordingly, citizens are greeted and resources are utilized to meet their needs. Incumbents must meet the administrative abilities including clerical tasks and record checks with outside agencies. Examples of Duties The following list of duties is intended only to describe the various types of work that may be performed and the level of technical complexity of the assignment(s) and is not intended to be an all-inclusive list of duties. The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification or is similar or closely related to another duty statement. Re...Operator, Police, Counter, Department, Customer Service, Operations, Manufacturing