Job Details

Patient Coordination Specialist – Hematology & Cellular Therapy

Join a world-class medical team at a leading academic health system in San Francisco. We are seeking a high-energy, detail-oriented Patient Coordination Specialist to support our Hematology, Blood & Marrow Transplant, and Cellular Therapy clinics.

As the first point of contact for a clinic serving approximately 300 patients daily, you will play a critical role in ensuring seamless patient flow and exceptional service within one of the most advanced specialty departments in the region.

Location: San Francisco, CA 94143 (100% Onsite - Parnassus Heights)

Schedule: Monday – Friday | 8:00 AM – 5:00 PM (No Weekends)

Compensation: $24.76/hr

Duration: 6-Month Contract

Key Responsibilities

• Communication Management: Efficiently manage and route high volumes of incoming clinical phone calls with professionalism and empathy.
• Complex Scheduling: Coordinate and schedule patient appointments using electronic health record systems, ensuring accuracy in a fast-paced environment.
• Administrative Support: Execute essential administrative tasks to support clinical operations, including data entry and patient record management.
• Patient Advocacy: Serve as a primary liaison between patients and the clinical team, providing top-tier customer service at every touchpoint.

Candidate Requirements

• Experience: Minimum of 6 months of experience in a healthcare setting is preferred.
• Technical Proficiency:Strong preference for candidates with APeX (Epic) training and experience.
• Communication: Exceptional verbal and written communication skills with the ability to navigate complex patient needs.
• Attention to Detail: Proven ability to maintain high levels of accuracy while managing multiple tasks in a high-volume clinical setting.
• Commitment: Ability to work 100% onsite at our Parnassus Avenue facilities.

Why Apply?

• Professional Growth: Gain experience in a prestigious specialty clinic (Blood & Marrow Transplant/Cellular Therapy).
• Work-Life Balance: Enjoy a stable, full-time schedule with no weekends or late nights.
• Impact: Be part of a mission-driven team providing life-saving care to a diverse patient population.