Job Details

Benefits:

401(k)

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Position Summary:

Riva Mental Health is seeking a compassionate and organized Administrative Assistant to support our mental health providers and ensure the smooth day-to-day operations of our clinic. The role is currently part time (20 to 30 hours per week) and expected to become full time over the next 3 to 6 months. This individual will play a critical role in coordinating care, supporting clinical staff, and providing administrative services that directly impact the quality of client care.

The ideal candidate is detail-oriented and thrives in a client-focused environment.

Key Responsibilities:

Serve as the primary administrative support for the Business Manager

Answer inbound phone calls, make outbound calls, and respond to inquiries for potential clients seeking therapy

Schedule and manage intake appointments

Assist with marketing outreach and events

Coordinate client communication and follow-ups

Greet clients, check them in, and assist with intake paperwork

Assist with billing processes, invoicing, and payment collection

Support the planning and coordination of clinical team meetings and trainings

Assist in compliance with HIPAA and clinic policies regarding confidentiality and documentation

Required Qualifications:

High school diploma or equivalent required; associate degree or coursework in healthcare administration or psychology preferred

Strong interpersonal and communication skills

Proficiency in Microsoft Office or Google Suite

High level of discretion, empathy, and professionalism

Ability to manage multiple priorities in a fast-paced, client-facing environment

Work Environment:

Primarily on-site at Riva Mental Health in Redwood City, CA

Standard business hours

Comfortable working in a confidential, emotionally sensitive clinical setting

Compensation and Benefits:

Salary range: [$25 to $30 hourly] based on experience

Benefits include:

Paid time off and holidays

401(k) plan

Wellness and professional development support

To Apply:

Please submit your resume and a brief cover letter describing your experience and interest in supporting mental health services.