Job Details

Job Description

Position Overview

• Assist pharmacists and pharmacy team members in delivering exceptional patient care while adhering to state and federal regulations.
• Utilize pharmacy systems to gather patient and medication information and effectively process prescriptions.
• Strive to create a positive customer experience, embodying a model of outstanding service and support.
• Learn pharmacy policies and protocols, and commit to best practices in customer service, preparing for a future role as a pharmacist.

Key Responsibilities

Customer Experience

• Welcome and assist customers and patients with inquiries regarding products and services, resolving issues to enhance their experience.
• Promote and share customer service excellence among team members, emphasizing interpersonal skills such as greetings, eye contact, and courtesy.
• Build and maintain strong relationships with customers.

Operations

• Learn from pharmacy and store team members as well as field leadership to enhance personal and professional development.
• Work under the supervision of licensed pharmacists to support pharmacy practice in compliance with relevant laws and company policies.
• Perform assigned duties in accordance with standard operating procedures for prescription processing.
• Assist in delivering patient care and health services within the state's scope of practice for pharmacy interns, including patient counseling.
• Report any prescription errors to the supervising pharmacist immediately, adhering to quality improvement standards.
• Follow company policies regarding cash handling and registration for sales transactions.
• Answer phone inquiries regarding prescriptions that don't require pharmacist input.
• Support inventory management, including ordering and organizing pharmaceutical shipments.
• Maintain a clean, organized work environment in the pharmacy department.
• Uphold respectful relationships with coworkers and adhere to all company policies.
• Complete additional tasks and special assignments as needed.

Training and Personal Development

• Engage in required training sessions to develop skills and knowledge in healthcare and pharmacy.
• Stay informed about developments in pharmacy practice and healthcare trends.

Qualifications

• Currently enrolled in a Pharmacy program.
• Fluent in English (reading, writing, speaking).
• Flexible availability, capable of working evenings and weekends.

This position is located at the specified work address.
We are an Equal Opportunity Employer, including veterans and individuals with disabilities.

The salary range for this position is $16.50 to $25.00 per hour, influenced by various factors such as location, skills, education, and experience.