Job Details

Job Title: Manager, Vendor Relationship Management
Location: Foster City or Parsippany Hybrid 3 days a week onsite and 2 days remote
Duration: 12 Months (Possibility of extension depending upon business requirements and performance)

Position Summary:

• We are seeking a dynamic professional to support and enhance the infrastructure and operations of the Vendor Relationship Management (VRM) team.
• This role will be instrumental in managing projects, optimizing processes, and driving operational excellence within our vendor governance framework.
• The successful candidate will contribute insights and strategies to mature our ways of working and strengthen partnerships with internal stakeholders and external vendors.

• Operational Support: Own the management and delivery of assigned day-to-day VRM operational activities, ensuring efficiency and accuracy.
• Project Leadership: Lead and support initiatives that improve vendor governance, streamline processes, and enhance collaboration across teams. Leads creation of assigned presentations or other internal materials related to VRM group.
• Process Optimization: Identify and implement opportunities to mature workflows and optimize vendor management practices.
• Stakeholder Engagement: Partner with internal teams to foster strong relationships, source feedback, and improve communication channels.
• Governance & Reporting: Support development and maintenance of frameworks, tools, and reporting that enable effective vendor relationship management.
• Insights & Continuous Improvement: Analyze processes, data and trends to provide actionable recommendations for operational and strategic improvements.
• Meeting & Material Support: Coordinate meetings, develop agendas, prepare presentations, and manage documentation for internal and external audiences. May support the development of select materials for external vendor meetings as determined by the team.

• Strategic Thinking: Ability to see the big picture and align operational improvements with organizational goals.
• Collaboration: Proven ability to work well as part of a team, building strong relationships across stakeholders and fostering a culture of partnership and trust.
• Adaptability: Strong desire and ability to work in a fast-paced, dynamic environment and adjusts to changing priorities with ease.
• Problem-Solving: Applies critical thinking to identify issues and develop innovative solutions.
• Analytical Thinking: Demonstrates excellent technical or analytical knowledge base, with ability to assess data, processes and understanding to tell a meaningful story and message.
• Accountability: Takes ownership of deliverables and ensures timely, high-quality outcomes including ability to make critical decisions related to projects and tasks. Demonstrates excellent attention to detail, teamwork, and initiative; maintains confidentiality; maintains meticulous attention to project deadlines.
• Influence & Communication: Demonstrates excellent verbal and written communication skills to effectively and persuasively to drive alignment and action.
• Continuous Improvement Mindset: Proactively seeks opportunities to enhance processes and ways of working with confidence to voice opportunities.

• BA/BS degree with 5+ years of relevant experience in vendor management, outsourcing, or project management within biotech or pharmaceutical industries.
• Strong foundation in project management and vendor governance frameworks.
• Previous experience in multiple aspects of Relationship Management including partnering with vendors and cross-functional stakeholders - several years and direct experience preferred.
• Experience in Clinical Trial Delivery or Drug Development Lifecycle preferred.
• Excellent communication, analytical, and organizational skills.
• Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint.