Job Details

Job Title: Operations Specialist Contractor
Duration: 3 months, with possibility of extension (start ASAP)
Location: ET or CT timezones (US or Canada), Remote
Hours- 10-15 hours per week (10 is more likely)
Required schedule: 5 hours on Mondays between 9am -5 pm ET, the remaining hours are flexible

Job Description:
Client is looking for a part-time Operations Specialist Contractor (10-15 hours per week) to support Auth0's Strategic Programs and Communications portfolio with consistent, high-quality backend execution. This role is ideal for someone who enjoys structured, repeatable work and can deliver accurate reporting on a reliable cadence.
You'll focus on data collection, analysis, and reporting across multiple sources, program and data administration, and survey operations. You'll also look for opportunities to streamline recurring work through lightweight automation and thoughtful use of AI.
Success in this role requires a proactive, collaborative problem-solver who exercises sound judgment in ambiguity, adapts quickly to new requests, and delivers consistently high-quality work with minimal oversight.

What you'll be doing:

• Manage recurring data operations and reporting: pull data from multiple sources, maintain clean datasets, analyze trends, and deliver weekly or monthly dashboards and readouts in Sheets and Slides
• Administer surveys end-to-end (SurveyMonkey, Qualtrics, or similar): build and QA, manage response data, analyze results, and package findings into clear reports and decks
• Maintain people operations datasets, including hiring-related tracking and weekly roster updates, ensuring strong data integrity and consistent formatting
• Support onboarding administration, including LMS completion reporting, overdue follow-up tracking, and course assignment administration
• Build and iterate Tableau dashboards to replace or augment recurring reports, improving self-serve access to metrics and insights
• Streamline repeatable work using automation and AI (for example: faster data cleanup, report drafting, and workflow simplification)
• Support ad-hoc operational requests as needed (quick analyses, dashboard iteration, Google Sheets troubleshooting, and documentation updates)

• Strong experience with data operations and reporting: pulling data from multiple sources, cleaning and reconciling datasets, analyzing trends, and producing clear recurring reporting
• Proficiency in building and maintaining Tableau dashboards (defining metrics, creating views, iterating based on stakeholder feedback)
• Advanced Google Sheets skills (dashboards, pivot tables, complex formulas, and scripts) and comfort presenting outputs in Google Slides
• Experience administering surveys (SurveyMonkey, Qualtrics, or similar), including survey setup, response management, and results analysis
• Experience with administrative operations that require precision and follow-through (tracking, audits, recurring updates, and systems hygiene)
• Comfort with LMS administration and reporting (completion reports, tracking overdue items, course assignments)
• Experience leveraging AI tools to accelerate analysis and streamline repeatable work; with automation + agent experience (Apps Script, Zapier, Make)
• Proven ability to handle sensitive and confidential information with discretion
• Ability to navigate ambiguity and shifting priorities, respond well to ad hoc requests, and keep stakeholders informed with clear status updates
• Proven ability to work independently with minimal oversight in a remote environment
• Availability requirement: able to consistently work 5+ hours on Mondays; remaining hours are flexible within a 10-15 hours per week schedule