Job Details

Project Manager - Salesforce & Model N Lead

Location: South San Francisco, CA

Role Overview

We are looking for a high-energy Project Manager to lead the implementation and optimization of our Salesforce and Model N platforms. You will be the primary conductor for cross-functional teams, ensuring that our sales processes and revenue management systems are perfectly synced.

This isn't just about moving tickets; it's about understanding how a deal moves from a lead in Salesforce to a contract and rebate structure in Model N.

Key Responsibilities

• End-to-End Delivery: Lead the planning, execution, and delivery of Salesforce and Model N projects (implementations, upgrades, and migrations).
• Stakeholder Alignment: Act as the primary liaison between Sales Operations, Finance, Legal, and IT to ensure the technical roadmap supports business goals.
• Process Architecture: Map out "Lead-to-Cash" workflows, identifying where Salesforce ends and Model N begins to ensure data integrity.
• Agile Governance: Manage the backlog, lead sprint ceremonies, and remove blockers for developers and functional consultants.
• Risk Mitigation: Proactively identify "gotchas" in the Model N/Salesforce integration—especially regarding pricing logic, rebates, and compliance.
• Vendor & Resource Management: Coordinate with third-party implementation partners and internal technical teams.

Required Qualifications

• Experience: 5+ years of Project Management experience, specifically within the Salesforce ecosystem (Sales/Service Cloud).
• Domain Expertise: Proven experience managing Model N (Revenue Cloud, Rebates, or Regulatory modules) implementations.
• The "Tech-Functional" Blend: You don't need to code, but you must understand Salesforce objects and Model N's data structures well enough to challenge a solution design.
• Methodology: Strong proficiency in Agile/Scrum (Jira/Confluence power users preferred).
• Certifications: PMP or CSM is preferred. Salesforce Admin or Model N functional certification is a massive plus.