Job Details

GENERAL SUMMARY

This position is responsible for maintaining Club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. Its what we expect of ourselves and each other every day. We call it our Code of Culture.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Petes Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. Its who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that arent good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know its never about one personwe are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Petes Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Learn and apply the companys standard operating procedures.

• Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.

• Restock supplies, replenish inventory and products.

• Maintain a clean, safe work environment.

• Greet members and guests through-out the property.

• Understand and anticipate the needs of the property

• Be attentive and listen carefully to the members and follow through.

• Follow up as required and communicate in a timely manner.

• Be an active participant in events, programs, meetings and training.

• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.

• Schedule varies and may require weekend and holiday hours, days and evenings.