Job Full Description
Hours: 7:30 am- 4:00 pm
SUMMARY: Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
DUTIES AND RESPONSIBILITIES:
• Writes, types, or enters information into computer
• Prepare correspondence
• Responsible for bills, statements, receipts, check or other documents
• Responsible for copying information from one record to another
• Responsible for answering high volume of incoming calls
• Conveys messages
• Performs data entry
• Prepare daily invoicing
• Sort and file records
• Stamps, sorts and distributes mail
• Photocopies documents and supports sales team and other staff
• Performs other related duties as assigned by management.
QUALIFICATIONS:
• Minimum of two years office experience.
• Excellent verbal and written communication skills.
• Keystroke a minimum of 40 wpm.
• Commitment to excellence and high standards.
• Acute attention to detail.
• Ability to understand and follow written and verbal instructions
• Strong organizational skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to perform diversified clerical functions and basic accounting procedures.
• Computer skills experience in: Accounting software, internet software, inventory software, order processing systems, spreadsheet and word processing software
COMPETENCIES:
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Frequently required to stand
• Frequently required to walk.
• Frequently required to sit.
• Continually required to use hands and fingers.
• Occasionally required climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally required to lift/push light weights (25-50 pounds)
• Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth, and ability to adjust or focus
• Exposure to moving mechanical parts
• Exposure to fumes, airborne particles, or toxic chemicals
• Exposure to outside weather conditions
• The noise level in the work environment usually is moderate to loud
Fremont, CA
3376
39510 Paseo Padre Parkway
Suite 350
Fremont, CA 94538