Job Details

Job Title

Reliying on judgment and experience to assists Executive with daily activities and projects in accordance with Concentra policies, practices and procedures.

Ensures the delivery of exceptional customer by putting all customers (internal and external) first and displaying:

• A healing focus
• A selfless heart
• A tireless resolve

Responsibilities

Major duties and responsibilities:

• Monitors current status of department work to resolve issues within scope of authority and/or notify appropriate party for resolution, and inform supervisor of operational problems.
• Anticipates and prepares materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc.
• Reads publications, regulations, and directives and takes action or refers those that are important to supervisor and staff.
• Handles a variety of matters involving contact with various departmental staff
• Maintains and compiles various department financial, human resource, and statistical reports and logs
• Records minutes and notes and commitments made by supervisor or staff during meetings and arranges for implementation or staff follow up.
• Prepares special or one-time reports, summaries or replies to inquiries, selecting relevant information from a variety of sources.
• Reads and routes incoming mail
• Composes letters and memoranda from verbal direction, dictation, or from knowledge of company policies and procedures using a PC software package.
• Assists in some administrative details, usually of a confidential nature.
• Composes, types and disseminates routine correspondence
• Files correspondence and other records
• Answers telephone and gives information to callers or routes call to appropriate person and places outgoing calls.
• Schedules appointments and arranges meetings, conferences and appointments for supervisor
• Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person
• Makes copies of correspondence or other printed matter

Working conditions/physical demands:

• Office environment

Qualifications

Demonstrated basic job-related skills/competencies:

• Proficient in PC word processing software such as Word and spreadsheet software such as Excel
• Excellent ability to interface with people using tact and diplomacy
• Ability to maintain confidentiality of information
• Excellent written and oral communication skills.
• Excellent organization and detail-oriented skills
• Ability to coordinate and prioritize multiple tasks in a fast-paced environment
• Ability to work under pressure
• Excellent telephone etiquette
• Excellent organizational skills
• Outstanding attention to detail to review and edit text and prepare various written documents

Job relevant experience:

• 3-5 years directly related job experience

Additional Data

Benefits summary:

• 401(k) with Employer Match
• Medical/Vision/Prescription/Dental Plans
• Life Insurance/Disability
• Paid Time Off
• Colleague Referral Bonus Program

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.

This position is eligible to earn a base compensation rate in the state range of $35.24 - $45.24 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, including disability/veterans.