Job Details

Strategy Bachelor's Intern

This internship role is scheduled to be flexible. Please be prepared to spend part of your time working remotely and part of your time working from the following location: One Kaiser Center, Oakland, CA 94612.

Strategic Customer Engagement helps KP grow and retain business by partnering with our market-facing teams to impact our customers' business performance, focusing on the health of their workforce. We do this by translating our internal capabilities to the market through bold messaging, expert consultation, and value-added programs, as well as bringing the voice of the customer back into the organization.

An intern will lead a 10-week process improvement project focused on mapping a business workflow, identifying inefficiencies, and proposing practical solutions. They will interview stakeholders, analyze current-state operations, and develop clear recommendations that strengthen efficiency and consistency. The internship offers hands-on experience with process mapping, data analysis, and presenting findings to leadership.

Business Administration; Liberal Arts; Healthcare Administration; Public Health; Data Science

Knowledge of or interest in MS PowerApps and other applications in the MS suite would be a plus.

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Contributing to a designated project or initiative to meet a KP business objective.

Report development and analytics.

Project management - planning, execution, and measurement.

Learning new applications needed to complete assignments or support the execution of business objectives.

Job shadowing in other functional areas.

Performing additional duties as required.

Pursuing a bachelors degree or have graduated from an accredited university within the last year.

High School Diploma or General Education Development (GED) required.

Aptitude to perform data and process analytics and formulating solutions

Working knowledge of MS Word, Excel, PowerPoint.

3.0 GPA or above.

Advanced analytical and problem-solving skills.

Proven ability to build effective working relationships as well as strong interpersonal skills.

Excellent verbal and written communication skills

Ability to learn quickly and experience producing high quality work in short periods of time.