Job Details

Operations Training Specialist

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

The salary range posted represents the low and high end of OSI's salary range for this position. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance. Base salary is one component of OSI's overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family.

Responsible for supervising employees and activities involved in ensuring the safe production of a wide range of products in compliance with company, customer and government requirements that meet required quality specifications.

This role is responsible for driving operational excellence though the deployment and execution of a standardized and comprehensive technical training program. Drives quality and consistency of training delivery by delivering various training methods, materials, and classroom operation through on-site operations. Promotes a continuous improvement culture through the identification of gaps and opportunities in materials, methods, and technology.

Job Responsibilities

• Conducts training on key standard operating procedures as defined by operations.
• Leads and designs critical control processes such as change control systems, document control systems and SOP.
• Leads and designs the content of the standard operating procedures as defined by operations, quality, and safety.
• Drives continuous improvement of the training program through collaboration and feedback with the continuous improvement center of excellence and operations.
• Indirectly drives employee adherence to the defined training program by monitoring and reporting status of training completion against defined targets of timing and performance.
• Champions use and functionality of training program and ensures accuracy / effectiveness through a validation strategy that includes visual observation along with both formal and informal feedback.
• Supports the successful deployment and execution of the LMS system included administration duties as defined by the program.
• Establishes and maintains effective communication across the plant to ensure training processes are equally and effectively supported across all crews and shifts.
• This role has the responsibility to understand and places in practice appropriate safety procedures. This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.

Experiences & Skills

• 3-5 years of experience in related field is preferred.
• Excellent proficiency in all Microsoft Office Suite Products.
• Advanced user of technology including computers, tablets, software.
• Experience with teaching on adult learning methods, skills, and techniques.
• Experience using and supporting learning management and content management systems.
• Ability to identify, organize and administrate local training grant opportunities.
• Ability to communication with associates at all levels of the organization.
• Excellent planning and organization skills.
• Excellent presentation, oral and written communication skills.
• Excellent customer service skills.
• Self-motivation with the ability to work independently.
• Personal integrity, confidence, and enthusiasm.
• Must follow company policies, procedures, practices, and standards of conduct.
• Must maintain professional competence, ethical integrity, knowledge, and skills.
• Bilingual Spanish/Chinese would be a plus.

Education

• BA/BS or equivalent is preferred.

Work Environment

• Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyor (may depend on the role).
• Work conditions are typical of a food manufacturing facility.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 50 pounds