Job Details

Known - Founding Product Operations

Known is a matchmaker that talks to users and supports them like a friend. Our mission is to empower humanity by applying general intelligence to human connection.

Users join Known by telling us their life story. On average, our new users talk to our AI voice agent for 27 minutes, giving us uniquely intimate context that enables our matchmaking.

We are a team of engineers who've created some of the most widely used AI-driven consumer products including Uber Eats, Uber and Afterpay.

We love to work hard, with a high degree of autonomy and ownership. We work together in-person in Cow Hollow, San Francisco.

About the Role

We are looking for world class product thinkers to own Known's product experience. Known strives to be the Apple of dating. Our team goes to extraordinary lengths to deliver a best in class user experience. We are a product-led, user-obsessed company. You will work directly with the founders to maintain and develop magical user experiences that change people's lives.

The Role

We expect you to own pieces of Known's user experience. It's up to you to decide what part of Known you're most excited about working on.

This could be:

• Working directly with founders + engineering to implement user feedback
• Experimenting with notifications and user retention
• Owning user metrics (onboarding, date conversion, and retention)
• Developing Human-In-The-Loop processes across waitlist approval and matchmaking
• Running QA for new app builds
• Coordinating app-store submissions and reviews

Working at Known means building intelligence that could lead to a million marriages and babies.