Job Details

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Director of Organizational Effectiveness

Office of the CHRO

Full Time

87881BR

Job Summary

The Director of Organizational Effectiveness for UCSF Health is responsible for strengthening leadership capability, leader alignment, and culture across the UCSF Health enterprise. This role focuses on ensuring leaders - particularly people managers - have clear expectations, shared norms, and practical tools to lead teams effectively in a complex, highly regulated clinical environment. This role is accountable for reinforcing a consistent leadership culture across hospitals, ambulatory practices, and clinical operations, while supporting leaders through growth, change, and operational pressure.

Brings thorough knowledge of organizational development, effectiveness and strategic planning. Establishes operational objectives and work plans, and delegates to team. Involved in developing, modifying and executing organization policies that affect immediate operation and may also have organization-wide effect. Responsible for establishing goals and objectives in support of organizational effectiveness. Reviews and approves recommendations for functional programs.

Organizational Effectiveness

• Partner with Health leadership to address organizational challenges impacting workforce performance, engagement, and stability.
• Clarify leadership roles, decision rights, and expectations in matrixed clinical and operational environments.
• Provide frameworks and tools that enable leaders to lead consistently under clinical, operational, and financial pressure.
• Direct and guide team to consult with leaders on organizational effectiveness

Leader Alignment & Culture

• Drive alignment around UCSF Health's culture, values, and leadership norms across hospitals, ambulatory settings, and support functions.
• Translate culture expectations into practical, observable leadership behaviors within clinical environments.
• Support leadership alignment during enterprise initiatives, clinical transformation, and operational change.

Leadership Development

• Establish and reinforce clear leadership expectations and people-leadership standards for managers across UCSF Health.
• Support clinical, operational, and administrative leaders in building core leadership capability, with emphasis on managing teams, performance, and accountability.
• Partner with senior Health leaders to ensure leadership expectations are clearly understood and consistently reinforced.
• Manage team providing consultation and guidance to develop leaders
  

Enterprise Integration (Health)

• Ensure leadership development and alignment are integrated with UCSF Health talent and performance practices.
• Partner closely with UCSF Health HR Business Partners, Labor Relations, and Workforce teams.
• Align leadership efforts with patient care priorities, safety, quality, and operational outcomes.

Measurement & Continuous Improvement

• Define and track success metrics for leadership alignment and effectiveness across UCSF Health.
• Use workforce, engagement, and operational data to assess impact and guide continuous improvement.

The salary range for this position is $133,700-$313,300 Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

UCSF Human Resources has a mission of attracting, developing and retaining outstanding and diverse people with a vision of being a strategic and trusted partner empowering the UCSF Health community to leverage their talents. Human Resources is committed to providing an outstanding customer experience, leading workforce strategies, creating an engaging environment focused on continuous improvement for the HR team, and demonstrating value to the organization.

Required Qualifications

• Experience working with leaders in complex healthcare or similarly regulated environments
• Demonstrated ability to align leaders around shared expectations and behaviors
• Strong influencing skills and credibility with senior leaders
• Thorough knowledge of organization and system operations, protocols and procedures
• Demonstrates leadership and management skills required to lead department, including management of staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees
• Requires highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels
• Able to interpret and communicate, both verbally and in writing, highly complex information in a clear and concise manner
• Bachelor's degree in related area and / or equivalent experience/training
• 8-10+ years of experience in leadership development, organizational effectiveness, or related roles

Preferred Qualifications

Advanced degree preferred.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

000565 ORGANIZATIONAL DEV MGR 2

Job Category

Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours