Job Details

Join our dedicated team as a Full-Time Key Holder, where you'll create an outstanding shopping experience for our customers and lead a dynamic store team. At Boot Barn, we strive to embody our Mission, Vision, and Values in everything we do. As a Key Holder, you will showcase your sales expertise, product knowledge, and artistic flair in visual merchandising, all while supporting your fellow team members.

At Boot Barn, we prioritize community, collaboration, and a sense of belonging. We're all about uplifting each other, listening actively, and embracing creativity. We celebrate new ideas and recognize each other's achievements, all while making a positive impact in our community.

We envision sharing the spirit of America with everyone, one handshake at a time. Join us in this mission!

Key Holder Responsibilities

• Build strong customer relationships through exceptional service and selling culture.
• Become an expert in our product offerings and convey product benefits to customers.
• Meet sales performance goals, including units per transaction and customer information capture.
• Stay informed about current promotions and merchandising standards.
• Assist in processing merchandise and maintaining floor stock.
• Handle sales transactions accurately and manage cash register duties.
• Collaborate with leadership to enhance team skills and drive sales.
• Complete opening and closing procedures following company guidelines.
• Ensure adherence to laws and company policies.
• Embrace additional duties as assigned by management.
• Consistently demonstrate high-quality work, attendance, and appearance.

Qualifications

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Willingness to travel up to 10% to support local stores.

Core Competencies

• Business Acumen: Understand store operations and performance drivers to enhance business outcomes.
• Conflict Management: Address conflicts effectively and foster communication for improved team dynamics.
• Customer-Centric Approach: Model exceptional service behaviors to build customer loyalty.
• Leadership & Team Development: Guide team partners by setting clear expectations and providing ongoing coaching.
• Strategic Thinking: Anticipate challenges and identify opportunities to align with company goals.

Benefits & Additional Compensation

• Earn a competitive hourly rate of $18.00 to $22.00, with sales incentives and store bonuses.
• Enjoy a generous merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
• Benefit from a Paid Time Off plan for year-round employees.
• Access comprehensive Medical, Dental, Vision, and Life Insurance.
• Participate in a 401(k) plan with matching contributions.
• Enjoy flexible scheduling to promote work/life balance.
• Find growth opportunities, as we open over 50 stores each year.

Physical Demands & Work Environment

• Regularly stand, walk, and squat for extended periods during shifts.
• Lifting, moving, and carrying up to 40 pounds may be required.
• Ability to read, count, and write to complete necessary documentation.
• Good communication is essential, including seeing, hearing, and speaking with customers and team members.
• Work environment is safe, clean, and well-lit with moderate noise levels.

We are committed to equal opportunity and celebrate diversity in our workplace. Boot Barn encourages all applicants, regardless of background, to apply. If you require assistance during the application process due to a disability, please visit your nearest Boot Barn Store or Distribution Center.

Location: The exact work address will be confirmed during the interview process.