Job Details

HR Manager

Mochi Health's mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.

Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.

We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.

$150,000 - $165,000 Full-time / Onsite (5-days)

About The Role

We are seeking an experienced and innovative HR Manager to join our growing People Team. The ideal candidate will be focused on building a culture of performance at Mochi Health during a period of scale and growth. This person will also spearhead culture and engagement initiatives as we make Mochi Health a true best place to work. They will collaborate across leaders, be unafraid of being a beacon of growth and change, and work to establish HR guidelines and practices so all Mochi employees feel impactful. They will partner closely with the VP People to evolve Mochi's growing culture.

What You'll Do

Centralize our Mochi Performance Management culture and develop the ideal process, system, and administration in order to drive overall company, departmental, and individual employee performance

Manage all Employee Relations issues; building our response process, addressing all employee concerns, and mitigating risk for the company

Develop impactful Culture & Engagement initiatives in order to make Mochi Health an ideal working environment where people come, stay, and refer others to join in our mission. Own our engagement survey process in order to gain feedback and insight and ground our engagement in data

Manage all benefits issues and partner with People Operations in order to maximize our benefits offerings and administration

Oversee all Immigration and Leaves of Absence

Develop Management Training and own the administration of all company and state-required trainings. Partner closely with the VP People in the development and administration of Leadership Training

Ensure all HR processes and employment policies are up-to-date and well documented in our knowledge base

Be a champion and constantly exhibit the ideal culture we want all of Mochi to represent.

Who You Are

7+ years in HR or People Operations functions with 3+ years in a capacity owning HR projects, people, or processes

Must have experience working in a nimble and scaling startup environment

Experience developing and administering various training programs (i.e. managerial training, harassment prevention training, etc.)

Strong knowledge of employment law, benefits administration, and workplace/safety regulations

Proven success at launching innovative culture and engagement programs within scaling startups

Has owned the end-to-end performance management process for a company including subsequent coaching, compensation, and promotion processes

Must have excellent communication both written and verbal, and be unafraid to engage directly with employees

Must be highly organized and driven through project-planning, tracking, documentation, communication, and data

Why Mochi

We're building something ambitious, and we know that great teams are the foundation of great companies. At Mochi, you'll work with collaborative people, move quickly, and help shape the future of our organization. If you're excited by impact, ownership, and growth, we want to hear from you.

Life at Mochi

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

Profitable and Rapid Growth - We're scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

Time to Recharge Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

Wellness First From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn't hurt either

Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It's designed for deep work and casual collaboration

The base salary for this full-time position ranges from $150,000 to $165,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office-based roles, the standard schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles, this in-person policy does not apply.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Mochi Health's Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or